What are the hours of operation for Customer Service?
Hours of Operation are Monday through Friday, 7:30 am – 6:30 pm CT (8:30 am – 7:30 pm ET).
Preferred Medical
Important Notice: Phone Number Change
Our toll free number has changed as of March 13, 2025. The new number is (888) 811-4580. Please update your records accordingly. Thank you for your ongoing partnership!